Shipping & Rail Representative

At P&O Ferrymasters, you will be joining a pan-European leader in tailor-made transport, logistics and supply chain solutions.

We're part of P&O Ferries – owned by DP World – and work across road, rail and sea through our Contract Logistics, Freight Management and Assets Business Units.

We operate from more than 20 strategic locations in 13 countries across the continent, where 500+ colleagues are united by a passion for customer and service focus.

Do you have a passion for logistics? Are you a great communicator and able to build constructive relationships with customers and suppliers? Join our team if you're looking for a challenging and rewarding career

Shipping & Rail Representative  

Location: Zeebrugge

Hours per week: Full time

Your team

You will be part of a highly dedicated and professional team, which is responsible for delivering the highest quality of service to an internationally dedicated client base. Your team consists of experienced Shipping Clerks and by teaming up with other operational and supportive departments within the organisation; a high service level can be achieved with the shared aim of achieving the very best for our customers.

So what's this job all about?

As Shipping & Rail Representative you are responsible for a correct settlement of all transport orders of the customers of P&O Ferrymasters, linked to the administrative and operational activities for the container shipments via Rail and Sea.

You will also be responsible for maintaining a correct and timely flow of communication with other involved departments, in order to achieve optimal performance and maximum return.

Other key responsibilities include:

• Contributing to a correct settlement of all transport orders, in which the demands / wishes of the customers of P&O Ferrymasters are leading;
• Booking and tracking shipments and Intermodal transport through optimal routing and checking of commitment by Ferries and Rail;
• Communicating with Ferries and Rail suppliers in such a way that an optimal service can be achieved;
• Keeping statistics and providing reports;
• Reporting of empty equipment;
• Control, authorization and cost reservation of Repair activities;
• Registration of claims and assistance regarding claims;
• Checking if updates by the planning department are made in a correct and timely manner;
• Be aware of, and act in accordance with, all P&O Ferrymasters policies;
• Bring to the attention of your manager any matter that could be detrimental to the wellbeing of the Company.

Who are you?

As Shipping & Rail Representative you take responsibility, have perseverance and possess strong communication skills. 

So you:

• Are educated to a minimum of HBO-level or equivalent (preferably in logistics);
• Have a minimum of 2 years' experience in a shipping role;
• Have good command of English language, additional European languages are preferred;
• Have good working knowledge of Microsoft Office packages;
• Are customer orientated and have good topographical knowledge;
• Are able to quickly adjust;
• Are accurate.

We offer

P&O Ferrymasters offers a competitive package in line with the content of the job role.

Time to act

Do you have what we're looking for? And does this sound like the perfect opportunity for you? We hope so – in which case, now's the time to let us know Please apply with your CV and covering letter as soon as possible. We look forward to hearing from you…